Actionable Empathy: Driving Inclusion with Empathy
Presented by Sharon Steed, Communilogue (Founder), Pittsburgh, PA
The workforce is more diverse than ever, yet the way we interact with each other doesn’t always reflect these ethnic and cultural differences. Navigating a world where we must constantly engage emotions, opinions and ideas that we don’t always understand or agree with doesn’t have to be impossible. In fact it can be greatly beneficial to team productivity, innovation, creativity and overall company success. The result of this breakout will be teams that know how to create, build and maintain a culture of inclusion through everyday empathy actions.
Attend this session to learn more about (1) identifying and examining the potential biases that are impacting their ability to be effective communicators, (2) giving feedback from a place of empowerment and receiving feedback from a place of support, (3) differentiating between sympathy and empathy, and (4) effectively using key empathy behaviors to take empathy from an idea to an action that attendees can integrate seamlessly into their day
Parking permits are not required. Parking is available in a number of locations including the lots
Actionable Empathy has been submitted to SHRM and HRCI.
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P.O. Box 1211, Fort Smith, AR 72902